Welcome to the CommPlus Internet Services Trouble Shooting Guide.
Our hours are from 9:00am to 6pm Mon-Fri. for telephone support.
The following list contains the most commonly asked questions and problems.
Select the version of Internet Explorer you are using.
To find out what version you are using, click on Help on the Menu Bar then About Internet Explorer.
Microsoft Internet Explorer Version 3.x
Microsoft Internet Explorer Version 4.x
Microsoft Internet Explorer Version 5.x This page has fixes for the most common problems.
I have a 56k modem and I connect at speeds below 33.6kbs and/or I get disconnected frequently.
DNS and Mail server and Connection settings