Welcome to the CommPlus Internet Services Trouble Shooting Guide for Microsoft Internet Explorer Version 4.x.

Please select the item that best describes the problem you are experiencing.

I want to see the CommPlus Internet Services home page when I open Internet Explorer.

When I check my e-mail I get a message asking me to verify my username & password.

When I check my e-mail I get a message that host mail.commplusis.net could not be found.

I get disconnected after 20 minutes or I have to redial frequently.

When I close Internet Explorer I don't get the "Would You Like to Disconnect Now" screen. How do I disconnect?